AI Support, Feedback & Roadmap — One Agent

The Bot had its chance.
Send in the Agent.

FutureBase actually resolves: it understands what they meant, takes action, and brings in your team the moment it counts. No menus. No dead ends. Live in 5 minutes.

No credit card required

Answer

Understands what customers actually mean and resolves it — trained on your docs, live in Slack, Discord and more. No keyword roulette.

Learn

Every conversation captured and categorised — the signal behind your churn, surfaced.

Fix

Autonomous issue resolution and PR creation — the complaint becomes a shipped fix.

Every Channel · Every Customer · Every Outcome

Where your customers are, your revenue follows.

Your AI lives wherever your customers do — on your marketing site, inside your product, across every tool your team works in. One agent. Every touchpoint. Every revenue-moving moment.

Turn browsers into buyers

An agent on your marketing site actually answers pre-sale questions the second they appear — so prospects stop bouncing and start converting.

Is there a free plan?
Yes — 600 credits free every month, no card required. Want me to set you up?
Please do.
Slack
Linear
Notion
Stripe
GitHub

Keep customers for life

Wired into Linear, GitHub, Slack, Notion, Stripe and the rest of your stack — your agent resolves issues before they turn into churn.

500 · /checkout
PR #1242

Ship fixes, not firefights

From a fuzzy FAQ to a production bug buried in a stack trace — the agent investigates, opens the PR, and frees your engineers to build.

¿Puedo cambiar de plan?
ESENFRDE日本語

Speak every customer's language

Detects the language on the fly and replies fluently in 50+ — a shopper in São Paulo or Seoul feels as looked-after as one down the street.

Ticket #482 · BillingFull context
M
Handed to Maya — nothing repeated

Hand off without dropping the thread

When a question needs a human, your agent brings in the right teammate with the whole conversation attached — so no customer ever repeats themselves.

Your customers don't hate getting help. They hate the bot.

A bot

A scripted bot can recite. It can't resolve. So your customer does the work — and usually gives up.

An agent

An agent understands what they meant, takes the next step, and pulls in your team — with full context — the moment it should.

Keyword roulette — it answers a question nobody asked.
Understands intent, not keywords — and answers what was actually asked.
Endless menus that loop right back to the start.
Takes action and resolves, instead of deflecting in circles.
“I didn’t quite get that” — then a dead end, and no human in sight.
No dead ends — it brings in the right human with the whole conversation.
Your customer repeats themselves three times, then leaves.
Every customer feels seen, so they stay.
One Agent, Three Wins

Answer. Learn. Fix.

Three compounding outcomes that turn browsers into buyers, buyers into loyalists, and loyalists into your best growth channel.

01

Win every customer, 24/7

Every visitor gets an instant, on-brand answer — day or night, in any language. No more leaks between your homepage and your checkout.

Answers that actually help

Deep context from your docs and product — not keyword roulette.

Trust built in

Every reply graded for accuracy. No hallucinations embarrassing you.

Speak every customer's language

Replies in 50+ languages, detected automatically. Sell globally.

Always on the clock

Midnight in Tokyo, breakfast in Berlin — no shift ever ends.

A graceful hand to humans

When it matters, the right person gets the ticket with full context — no customer repeats themselves.

02

Hear what you're missing

Every conversation becomes a signal — sorted, scored, and summarised. You stop guessing why customers leave and start seeing it before they do.

Themes surface themselves

Every ticket tagged and routed automatically. Zero manual triage.

Catch churn before it happens

Sentiment drops flagged the week they start — not the quarter after.

Every voice in one place

Chat, email, Slack, social — all feedback in a single source of truth.

The week in customer truth

Auto-generated reports on what your buyers care about — in your inbox Monday.

Feedback right where it hurts

Capture context inside your product, the moment something breaks. No survey-form friction.

03

Fix what moves the needle

The issues that cost you real money get ranked, specced, and shipped — while your competitors are still reading NPS comments.

See it before they complain twice

Recurring issues surface the first time — not after ten angry tickets.

Ranked by revenue impact

Every issue sorted by frequency, sentiment, and dollars at risk.

From complaint to spec, automatically

The agent writes the ticket, the repro, and the acceptance criteria. Your engineers just ship.

Proof the fix actually worked

Satisfaction tracked after every ship. No more fixes that quietly regress.

Close the loop with customers

Auto-generated release notes and a public changelog — so customers see you listened.

Complaint to Shipped Fix

Revenue-saving fixes, in minutes — not months.

Customer pain becomes a ranked problem, a spec, a merged PR, and a verified win — automatically, while your team sleeps.

Never miss a signal

Every chat, email, form, and in-app whisper gets captured. The thing that would have killed your retention? You hear about it on day one.

See the real pattern

AI clusters the noise into themes that actually matter. You stop debating anecdotes and start seeing the truth behind the churn curve.

Fix the revenue-mover first

Issues ranked by dollars at risk, not by who shouted loudest. Your engineers get a ready-to-ship spec — or a PR already opened for them.

Prove it actually worked

Satisfaction tracked after every ship. You know the fix landed — and customers hear back, so they know you listened.

Live in 5 Minutes

Drop it in. Start winning customers by lunch.

One script tag or a React component and you're live — no backend work, no rebuild, no engineering roadmap debate. Revenue starts moving the same day.

  • Single <script> tag — works on any site, same afternoon
  • First-class React and Next.js SDK — ship without a meeting
  • Matches your brand in minutes — colors, copy, tone
  • Dark mode, SPA routing, mobile — handled so you don't have to
app.tsx
import { ChatProvider, ChatBubble } from "@futurebase/chat/react";

function App() {
  return (
    <ChatProvider wid="YOUR_WEBSITE_ID">
      <Main />
      <ChatBubble />
    </ChatProvider>
  );
}
Integrations

Works with your stack

Connect to the tools you already use.

View all integrations
Use Cases

One platform, every use case

AI that handles tickets, collects feedback, and keeps customers happy.

24/7 instant responses

AI answers questions in seconds. Trained on your docs and FAQs.

Feedback on autopilot

Captures requests, bugs, and sentiment automatically.

Ticket triage and routing

Classifies by urgency. Routes to the right person.

Self-service knowledge base

Syncs with Notion, Confluence, Google Drive.

Turn support conversations into product insight. Know what to build.

Feature request clustering

Groups similar requests. Ranked by frequency and impact.

Bug report aggregation

Detects bugs in conversations. Sends to Linear or GitHub.

Public roadmap

Generate from feedback. Let customers vote on priorities.

Auto-generated release notes

AI drafts changelogs from commits and tickets.

Stop context-switching. AI handles triage so you can ship.

Technical ticket deflection

AI answers API questions and explains error codes.

Linear & GitHub integration

Tickets become issues with one click. Full context attached.

MCP protocol support

Connect to any tool via Model Context Protocol.

API-first architecture

Build dashboards, trigger workflows, embed anywhere.

Analytics, compliance, and coordination — handled by AI.

Real-time analytics

Response times, resolution rates, CSAT scores.

SOC 2 & GDPR compliance

Enterprise security. Data residency. Audit logs.

Slack notifications

Route urgent tickets to channels. Daily summaries.

Multi-channel inbox

Chat, email, WhatsApp, Discord — one place.

Don't take our word for it

Ask AI about us

Pick your favorite AI and ask what it thinks about FutureBase.
No filter, no spin.

Got Questions?

The things every founder asks before they ship.

Start free.
Pay only when
you're ready.

Every feature. Every integration. 600 credits free every month. No credit card, no sales call, no catch. When you need more, plans start at $39/month.

Slack, Discord, WhatsApp
Notion, Linear, HelpScout
Analytics & custom branding
Knowledge base & file sync
SOC 2 & GDPR compliant