Automate Support.
Keep Quality.
AI that handles customer inquiries automatically — with the quality and empathy your customers expect.
Free to start
Answer
Understands what customers actually mean and resolves it — trained on your docs, live in Slack, Discord and more. No keyword roulette.
Learn
Every conversation captured and categorised — the signal behind your churn, surfaced.
Fix
Autonomous issue resolution and PR creation — the complaint becomes a shipped fix.
Manual Support Doesn't Scale. Automation Does.
Your support volume grows. Your team size can't grow as fast.
Automate the repetitive so humans focus on what matters.
Automate. Optimize. Scale.
Everything you need to automate customer support without sacrificing quality.
Instant Response
Respond to customer inquiries in seconds, not hours. 24/7 availability.
Zero Wait Time
Customers get immediate responses, any time of day.
Global Coverage
Serve customers across all time zones automatically.
Multi-Channel
Automate support across chat, email, and messaging.
Any Language
Automated responses in 50+ languages.
Peak Handling
Handle traffic spikes without degradation.
Smart Resolution
Not just fast responses — actually solve customer problems automatically.
Intent Detection
Understands what customers want, not just what they type.
Knowledge Grounding
Answers based on your actual docs and policies.
Process Execution
Automate actions like refunds, updates, and resets.
Resolution Validation
Confirms issues are actually resolved.
Smart Escalation
Routes complex issues to the right team.
Quality Assurance
Automation with quality controls. Never sacrifice customer experience.
Accuracy Monitoring
Track and improve response accuracy over time.
Satisfaction Tracking
Measure CSAT for automated vs. human interactions.
Error Detection
Flag problematic responses for review.
Continuous Learning
Improve from feedback and corrections.
Human Override
Your team can always step in when needed.
Revenue-saving fixes, in minutes — not months.
Customer pain becomes a ranked problem, a spec, a merged PR, and a verified win — automatically, while your team sleeps.
Never miss a signal
Every chat, email, form, and in-app whisper gets captured. The thing that would have killed your retention? You hear about it on day one.
See the real pattern
AI clusters the noise into themes that actually matter. You stop debating anecdotes and start seeing the truth behind the churn curve.
Fix the revenue-mover first
Issues ranked by dollars at risk, not by who shouted loudest. Your engineers get a ready-to-ship spec — or a PR already opened for them.
Prove it actually worked
Satisfaction tracked after every ship. You know the fix landed — and customers hear back, so they know you listened.
Drop it in. Start winning customers by lunch.
One script tag or a React component and you're live — no backend work, no rebuild, no engineering roadmap debate. Revenue starts moving the same day.
- Single
<script>tag — works on any site, same afternoon - First-class React and Next.js SDK — ship without a meeting
- Matches your brand in minutes — colors, copy, tone
- Dark mode, SPA routing, mobile — handled so you don't have to
import { ChatProvider, ChatBubble } from "@futurebase/chat/react";
function App() {
return (
<ChatProvider wid="YOUR_WEBSITE_ID">
<Main />
<ChatBubble />
</ChatProvider>
);
}Simple Pricing
No per-seat charges. No hidden fees.
Start free.
Pay only when
you're ready.
Every feature. Every integration. 600 credits free every month. No credit card, no sales call, no catch. When you need more, plans start at $39/month.